NNT Support Plans
Don’t waste another minute fighting network issues. NNT business service plans reduce downtime through availability monitoring, predictive failure monitoring, utilization monitoring and asset management monitoring. With the option of block hours, provides us the ability to provide immediate remediation of a problem that has been signaled to one of our on call techs (24x7), thus improving availability and ultimately productivity / your bottom line. Our high end solutions take advantage of our rigorous proactive incident avoidance program. Through our NNTWatch® and NNTGuard system we collect and analyze performance and event data. Our technicians spend time at your location, maintaining your systems and helping you attain the highest level of network availability which moves your business forward!!
NNT Support Program
We are watching your network even when you aren’t there, thus fixing problems faster.
- True knowledge of your network thus fixing problems faster
- Reduced block hours – so you can save on hourly cost plus no more trip fees.
- Priority over none contract customers
NNT Care Program
All benefits of the NNT Support Program
- Predictive and performance monitoring.
- Deeper discount for on-site support
- Proactive Maintenance; preventing problems from
happening in the first place.
NNT Serve Program
All benefits of the NNT Care Program
- Unlimited hours
- 2 hour response
- Access to all levels of the NNT support channel
- Guaranteed uptime
- Utilization / asset monitor – used for executive planning and budgeting.
NNT Assist Program
For companies that have and IT staff or person that handles day to day repairs on the network but is in need of upper level support and monitoring.
- Reduce cost on upper level support block hours
- Web access into your own company’s Network Interface allowing you to see your network at a glance
- Alert schedules, such as alerting you from 9-5 and NNT during, after hours, and holidays.
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